Outlook Features You Don’t Want to Miss Out On

Microsoft Outlook is a popular business tool with nearly 400 million active users. From the number of buttons, to the dropdown selections, it can feel a bit overwhelming to explore everything that the platform has to offer. Ready to use Outlook like a pro? Here are a few features that can streamline your email responses and make your communications seamless.
Here are five key Outlook features that you should be taking advantage of and the steps you can take to start implementing them:

Steps for Outlook on PC

(Keep scrolling for steps on an Apple)

1. Own your schedule

Create your emails then pick the dates and times to send them.
  1. Step 1: Create a new email
  2. Step 2: “Options” tab and pick “Delay Delivery”
  3. Step 3: “Properties” window, check “Do Not Deliver Before”
  4. Step 4: Use drop-down boxes to choose the date and time
  5. Step 5: Click “Close” to apply the scheduling
An new email in outlook with the options tab active
New Outlook email properties window for delivery options

2. Rule your inbox

Being organized is priceless, especially when it comes to taming your inbox.
To set up a new rule:
  1. Step 1: File > Manage Rules and Alerts
  2. Step 2: Click “New Rule”
  3. Step 3: Select the conditions and actions and follow the prompts for your new rule
  4. Step 4: Click “Finish” to save the rule for future messages
Outlook email, In info tab is Rules and Alerts
Outlook Email, In Rules and Alerts window is new rule
To create a new rule based on an email you received:
  1. Step 1: Open the message in its own window
  2. Step 2: Click the “Rules” drop-down menu in the “Move” section
  3. Step 3: Pick “Create Rule”
  4. Step 4: Select the conditions and actions and follow the prompts for your new rule
  5. Step 5: Apply it to existing messages in your inbox
Outlook email, create rule in Move section
Outlook email, create rule window

3. Convert messages to meetings

Streamline the communications process by turning an email into a meeting.
  1. Step 1: Click the three dots on the top right of the message and select “Meeting”
  2. Step 2: In the new event request window add attendees and set the date and time
  3. Step 3: Then send your meeting request
Outlook Email - Three dots opens dropdown for "meeting" option
Outlook Email - Set Date and time after selectin meeting

4. Get their attention

Get a specific person’s attention just like on social. It’s easy, use the “@” symbol followed by their name.
To see emails where you’re mentioned:
  1. Step 1: Add the “Mention” column to your inbox
  2. Step 2: Choose Filter Email > Mentioned Mail
Outlook Email - Mentioned mail highlighted under filter
Outlook Email, In Rules and Alerts window is new rule

5. Attachment reminder

Never send an email without your attachment again!

  1. Step 1: File > Options
  2. Step 2: Select “Mail” on the left and scroll down to “Send Messages”
  3. Step 3: Check “Warn me when I send a message that may be missing an attachment”
  4. Step 4: Select “OK” to save the change
A pop-up message will let you know you forgot to attach the file.
Outlook Email - Three dots opens dropdown for "meeting" option
Outlook Email - Set Date and time after selectin meeting

Steps for Outlook on Apple

1. Own your schedule

Create your emails then pick the dates and times to send them.
  1. Step 1: Create a new email
  2. Step 2: Under the “Options” tab select “Schedule send”
  3. Step 3: Choose “Custom time”
  4. Step 4: Set custom date and time and hit “Send”
Apple Outlook - Schedule Send (step 1)
Apple Outlook - Schedule Send window (Step 2)
Apple Outlook - Set date and time (Step 3)

2. Rule your inbox

Being organized is priceless, especially when it comes to taming your inbox.
To set up a new rule:
  1. Step 1: Click on View > “View settings”
  2. Step 2: Select Rules > “+ Add new rule”
  3. Step 3: Name your new rule, add a condition, and add an action
Apple outlook - view settings
Apple Outlook - Settings, Mail tab goes to Rules section
Apple Outlook - Rules window, creating a new rule

3. Convert messages to meetings

Streamline the communications process by turning an email into a meeting.
  1. Step 1: Click the three dots on the top right of the message and select “Meeting”
  2. Step 2: In the new event request window add attendees and set the date and time
  3. Step 3: Send your meeting request
Apple Outlook - Under Respond, meeting selection
Apple Outlook - Send meeting request window

4. Get their attention

Get a specific person’s attention just like on social. It’s easy, use the “@” symbol followed by their name.
To see emails where you’re mentioned:
  1. Step 1: Go to “Filter”
  2. Step 2: Choose “@ Mentions me”
Apple Outlook - @ mentions selection

5. Attachment reminder

Never send an email without your attachment again!
  1. Step 1: Go to View > “View settings”
  2. Step 2: Select Mail > Attachments
  3. Step 3: Turn on “Warn me when I send a message that may be missing an attachment”
Apple outlook - view settings
Apple Outlook - Settings, Mail tab leads to Attachments section
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